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FAQ

Why is the company called 'Jade'?

Jade Chocolates is a specialized company that uses teas, spices and other ingredients from Asia and the Pacific Islands into our products.  Jade is a gem that is highly regarded and widely used throughout all of Asia.  it is also an auspicious symbol of good luck. 

What is the shelf life of your products?  The shelf life of our products are as follows:

Chocolate Bars                                  9 months 
Edamame / Macadamia                      6 months
Mango Orchids                                  1 months
Dipped Mangoes in Take out Box        1 months

Do you have a retail store?

Yes we do!  Our shop is called Rue Du The (A Road to Tea), located at 1223 Donnelly Ave in Burlingame, CA.  We offer children's fondue / smores parties, chocolate making pizza party, and a sweets party.  We're open 10-7pm daily except Mondays.  

What do you use as a chocolate base?

We are using a mixture of E. Guittard, Cordillera and Valrhona

Are any of your products kosher?

No, not at this time.

Are any of your products organic?

No, not at this time.

Do you make any products that are sugar-free?

No, not at this time.

Which Jade Chocolates products are milk free?

In our chocolate bar line: Kuro Genmai, Krakatoa, Dragon's Breath, and Mahal.  Our Chocolate Covered Edamame and Chocolate Covered Mangoes are also milk free.

Do any of your products contain sulfites?

Yes, our Chocolate Covered Mangoes

Does your chocolates contain soy lecithin?

Yes, all of our chocolates use it as an emulsifier.

Do you ship to Canada or internationally? 

Sorry, at this time, we do not offer international shipping.

When will you be coming out with more chocolate products?

Please check back or sign up to receive email updates about our product line and special offers. 

If you do not see your question answered here, we would love to hear from you.  Please email us as customercare@jadechocolates.com

 

Copyright © Jade Chocolates San Francisco, CA
customercare@jadechocolates.com